Our Thrive Model - Getting Specialist Help

Universal Crisis Team (CYPP)

The Crisis Resolution and Home Treatment Team is a team of experienced mental health staff, which includes nurses, social workers, psychiatrists and pharmacy staff.

For urgent or emergency referrals requiring a response within 24 hours please call:

  • telephone for GPs/Professionals making referrals 24/7: 0303 123 1146 or freephone 0800 652 2861
  • telephone for Young People/Carers making referrals 24/7: 0303 123 1146 or freephone 0800 652 2861
  • for Deaf service users please text 07887 625 277.

The team operates 24 hours a day, 7 days a week. However, the crisis team does not provide an ‘emergency’ service such as a 999 response.

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