Support for Parents and Carers

Identifying Concerns

You are well placed to determine whether your child is struggling or not. Signs that you can look out for include your child:

  • doing or saying things that are out of character
  • finding it difficult to sleep
  • avoiding social situations
  • gaining no pleasure from the things they used to enjoy.

Remember that everyone experiences changes in moods and might feel low or angry or nervous at times. Also bear in mind that throughout adolescence changes in moods and behaviours may be considered ‘normal’. If, however, the above behaviours / feelings are persistent and are preventing your child from living a happy and rewarding life then it might be time to seek help.

Early Help Hubs/Early Help Referrals

The Supporting Families Partnership aims to help families who would benefit from extra support. This support is carried out through existing family services, such as Early Help or social work. The approach is about working with the whole family. It looks at:

  • the strengths of each family
  • what each family finds challenging
  • what changes can be put in place to improve family wellbeing.

If you are a parent or carer of a child who you feel would benefit from this kind of support, please ask your child’s school or other involved professional to make a referral to the early intervention hub, or you can make a referral of your own. Referral leaflets and forms can be found at:

Cygnus Support

Cygnus helps people in Northumberland to improve their mental health and wellbeing. Its self-help guidance and counselling services support people to manage their symptoms and prevent them from getting worse.

Cygnus Support is one of the voluntary sector partners in the Be You Northumberland programme and Amanda Sayers is the Co-ordinator at Cygnus working with parents and carers of children and young people offering a choice of emotional health and wellbeing support.

Amanda is supporting parents and carers to help them manage their own wellbeing whilst also empowering and upskilling them to support the emotional wellbeing of their children. If you, as a parent or carer, feel like you or your family are struggling emotionally and could do with some help, please reach out as a first step and contact Cygnus by telephoning, texting or emailing Amanda at Cygnus.

Contact Number: 07377 265 036


Website: Welcome to Cygnus Support

Sure Start Children's Centres

Sure Start promotes the physical, intellectual, and social development of babies and young children so they can thrive at home and at school. This is achieved by offering support and development activities to families, and co-ordinating a range of services for children under five.

Sure Start Children’s Centres:

  • provide Learning Together Through Play sessions for mums, dads, carers and their children
  • provide opportunities for families to develop new skills
  • offer outreach and home visiting and services for children and parents who need it through the ‘early help’ process
  • provide early learning opportunities for pre-school children.

Look at the services available in your area, including the parent drop-in sessions that may be of interest to you.

North Locality (Berwick, Wooler, Almwick)
Main Address: Berwick Children’s Centre, Ladywell Place, Tweedmouth, TD15 2AE
Main Contact: 01670 620 461

Central Locality (Ashington, Bedlington, Morpeth)
Main Address: Ashington Children’s Centre, Alexandra Road, Ashington, NE63 9EF
Main Contact: 01670 819988

South East Locality (Blyth, Cramlington, Seaton Valley)
Main Address: Blyth Central Children’s Centre, 103 Wright Street, Blyth, NE24 1HG
Main Contact: 01670 798800

West Locality (Hexham, Prudhoe, Ponteland, Haltwhistle, Bellingham)
Main Address: Hexham Children’s Centre, Beaufront Avenue, Hexham, NE46 1JD
Main Contact: 01434 601698

Northumberland Information Advice and Support Service

Northumberland Information, Advice and Support Service is a free, confidential and impartial service for children and young people (up to 25 years) with special educational needs or disabilities (SEND), and their parents and carers.

If you are a parent or carer of a child whose wellbeing if affected by a special educational need then you can contact NIASS for advice and support at:

ASD Specialist Teaching Team

This service offers Cygnet Training for parents of children who have received a diagnosis of ASD from either Northumberland Children and Young People's Service (CYPS) or Northumberland Early Communication Clinic. Parent/carers can request a place on the course by completing the form below.

Cygnet Training Request Form
Cygnet Training Information for Parents

The Education Welfare Service

The team offers advice and signposting to parents and carers in relation to school attendance, elective home education and children missing education:

Psychological Services

If the school thinks that your child would benefit from some support from an Educational Psychologist, then it will organise this for you. In this short video you can meet Gillian Shotton, who will explain the type of work she does with children and young people in Northumberland.

Psychoeducation Presentations

These presentations are designed to address the following topic areas, with the following age groups in mind. Please read the document entitled ‘Psychoeducation blurbs’ to assess the suitability of each for your intended audience. You can find this document here.

To access the presentations, please click on the relevant links below. Once the powerpoint presentation appears some will have a speaker button on the right hand side of the slide, click this button and you will be able to access the voiceover




Parents / carers



Mindful breathing




Sleep hygiene

Low mood

Exam stress

Supporting Transitions Across Northumberland (STAN)

A new framework has been developed to support transitions for children and young people and parents and carers across Northumberland. A padlet of resources has been created to share the new framework as well as resources to support transitions. To find out more, click here: Supporting Transitions Across Northumberland (

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