Our Thrive Model - Coping


Providing direct access for young people aged 11-25 to an online wellbeing community, giving free, safe and anonymous support: www.kooth.com

Fully trained and qualified counsellors are available Monday to Friday from 12 noon until 10pm each night, and weekends from 6pm to 10pm, 365 days per year. Other services include:

  • live discussion groups, run by professionals, to enable groups of children and young people to interact with each other in a safe environment
  • an online magazine which includes opportunities for children and young people to submit their stories or write articles
  • information, activities and self-care tools and resources for children and young people to download.

Chat Health

Offering a confidential text messaging service that enables children and young people (aged 11-19) to contact their local public health nursing (school nursing) team.

Advice for Teens in Northumberland Text: 07507 332 258

School Nurses

School nurses promote and protect the physical health and emotional wellbeing of children and young people who are school age. They work in partnership with other agencies to ensure children and young people make the right choices about their health, in addition to safeguarding their welfare so they are protected from significant harm.

Every local authority school or academy has their own school nurse: speak to a member of staff in school to find out more or phone one of the following:

North Locality School Health Team - 01670 761908

Central Locality School Health Team - 01670 564048

South East Locality School Health Team- 01670 629670

West Locality School Health Team - 01434 636939


Helping people in Northumberland to improve their mental health and wellbeing. It offers self-help guidance and counselling that supports people to manage their symptoms and prevents them from getting worse.

Email: admin@cygnussupport.com

Website: www.cygnussupport.com

Northumberland Virtual School

Promotes and supports the education of looked after and previously looked after children through effective collaboration with schools, social care, and other agencies/professionals. Supporting pupil emotional wellbeing using various interventions and therapies including Drawing & Talking Therapy, Lego Therapy, Thrive, Eye Movement Desensitising and Reprocessing (EMDR), and the delivery of whole school training by the Virtual School EPs. Virtual School support is provided to all looked after children including those awaiting a mental health and capacity assessment, inpatient support and when planning for discharge and reintegration into education.

The Education Welfare Service fulfils the statutory duties of the local authority for safeguarding children in relation to school attendance, elective home education and children missing education. The team offers advice and signposting to professionals, parents and carers.

The Education Other Than at School (EOTAS) Health Needs team provides small group and 1:1 education for those children unable to attend school full time because of a diagnosed health condition. Referrals must be made by the school with supporting evidence from the child's consultant.

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